Definitions
Client: Any professional or natural person capable within the meaning of articles 1123 et seq. of the Civil Code, or legal entity, who visits the Site that is the subject of these general terms and conditions.
Services: HENRY Steevens provides Clients with:
Content: All elements constituting the information on the Site, including texts – images – videos.
Client Information: Hereinafter referred to as "Information" which corresponds to all personal data that HENRY Steevens may hold for the management of your account, customer relationship management, and for analysis and statistical purposes.
User: Internet user connecting to and using the aforementioned site.
Personal Information: "Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (Article 4 of Law No. 78-17 of January 6, 1978).
The terms "personal data", "data subject", "processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: No. 2016-679)
1. Website presentation.
Pursuant to Article 6 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, users of the website heelss.com are informed of the identity of the various parties involved in its creation and monitoring:
Owner: HEELSS published by HENRY Steevens - 102 Grande rue 72000 Le Mans - +33 6 69 38 87 21
Siret number: 90775582100028
Publication Manager: HENRY Steevens – contact@heelss.com. The publication manager is a natural person.
Webmaster: HENRY Steevens – contact@heelss.com
Data Protection Officer: HENRY Steevens – contact@heelss.com
Host: Shopify Inc. Address: 151 O'Connor Street Ground Floor, Ottawa, Ontario, K2P 2L8, Canada Telephone: 1-888-746-7439
2. General conditions of use of the site and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not, in any way, reuse, transfer or exploit for his own account all or part of the elements or works of the Site.
Use of the heelss.com site implies full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the heelss.com site are therefore invited to consult them regularly.
This website is normally accessible to users at all times. However, HENRY Steevens may decide to interrupt it for technical maintenance, and will then endeavor to communicate the dates and times of the intervention to users beforehand. The heelss.com website is updated regularly by HENRY Steevens, who is responsible for it. Similarly, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible to become aware of them.
3. Description of services provided.
The website heelss.com aims to provide information concerning all of the company's activities. HENRY Steevens strives to provide information on the heelss.com website that is as accurate as possible. However, he cannot be held responsible for omissions, inaccuracies, and deficiencies in updating, whether caused by himself or by third-party partners who provide him with this information.
All information indicated on the heelss.com website is given for information purposes only, and is subject to change. Furthermore, the information appearing on the heelss.com website is not exhaustive. It is given subject to modifications that have been made since it was put online.
4. Contractual limitations on technical data.
The site uses JavaScript technology. The Website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site undertakes to access the site using recent equipment, free of viruses and with an updated, latest generation browser. The heelss.com site is hosted by a service provider in the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: No. 2016-679).
The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance purposes, infrastructure improvement, infrastructure failure, or if the Services generate abnormally high traffic.
HENRY Steevens and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment linked notably to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
HENRY Steevens owns the intellectual property rights and holds the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited, except with prior written authorization from: HENRY Steevens.
Any unauthorized exploitation of the site or of any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of liability.
HENRY Steevens acts as the site's publisher. HENRY Steevens is responsible for the quality and veracity of the content it publishes.
HENRY Steevens cannot be held responsible for direct and indirect damage caused to the user's equipment when accessing the heelss.com website, resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
HENRY Steevens cannot also be held responsible for indirect damages (such as, for example, a loss of market or loss of opportunity) resulting from the use of the heelss.com website. Interactive spaces (possibility to ask questions in the contact area) are available to users. HENRY Steevens reserves the right to delete, without prior notice, any content posted in this space that would violate the applicable legislation in France, in particular the provisions relating to data protection. Where applicable, HENRY Steevens also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of a racist, offensive, defamatory, or pornographic message, regardless of the medium used (text, photography, etc.).
7. Management of personal data.
The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014, for confidence in the Digital Economy, the Data Protection Act of August 6, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Persons responsible for collecting personal data
For Personal Data collected as part of the creation of the User's personal account and their browsing on the Site, the data controller for Personal Data is: HENRY Steevens. HEELSS is represented by HENRY Steevens, its legal representative.
As the data controller for the data it collects, HENRY Steevens undertakes to comply with the framework of current legal provisions. It is notably the Client's responsibility to establish the purposes of its data processing, to provide its prospects and clients, based on their consent, with complete information on the processing of their personal data, and to maintain a register of processing activities that is accurate. Whenever HENRY Steevens processes Personal Data, HENRY Steevens takes all reasonable steps to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which HENRY Steevens processes it.
7.2 Purpose of collected data
HENRY Steevens may process all or part of the data:
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to enable navigation on the Site and the management and traceability of services ordered by the user: connection and usage data, billing, order history, etc.
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to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed)
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to improve navigation on the Site: connection and usage data
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to conduct optional satisfaction surveys on heelss.com: email address
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to carry out communication campaigns (SMS, email): phone number, email address
HENRY Steevens does not market your personal data, which is therefore only used out of necessity or for statistical and analysis purposes.
7.3 Right of access, rectification and opposition
In accordance with current European regulations, Users of heelss.com have the following rights:
right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, completeness of Users' data, right to block or erase Users' personal data (Article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
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right to withdraw consent at any time (Article 13-2c GDPR)
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right to restriction of processing of Users' data (Article 18 GDPR)
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right to object to the processing of Users' data (Article 21 GDPR)
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right to data portability for data that Users have provided, when this data is subject to automated processing based on their consent or on a contract (Article 20 GDPR)
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right to define the fate of Users' data after their death and to choose to whom HENRY Steevens should communicate (or not) their data to a third party whom they have previously designated
As soon as HENRY Steevens becomes aware of the death of a User and in the absence of instructions from them, HENRY Steevens undertakes to destroy their data, unless their retention is necessary for evidentiary purposes or to comply with a legal obligation.
If the User wishes to know how HENRY Steevens uses their Personal Data, requests to rectify it, or objects to its processing, the User may contact heelss.com in writing at the following address:
Steevens Henry
102 Grande rue 72000 Le Le Mans
In this case, the User must indicate the Personal Data that they would like heelss.com to correct, update, or delete, by precisely identifying themselves with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on HENRY Steevens by law, particularly concerning the retention or archiving of documents. Finally, Users of heelss.com can file a complaint with the supervisory authorities, and notably the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
HENRY Steevens refrains from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as "not adequate" by the European Commission without prior notice to the client. However, HENRY Steevens remains free to choose its technical and commercial subcontractors provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
HENRY Steevens undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Client's Information is brought to the attention of HENRY Steevens, the latter must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, HENRY Steevens does not collect any "sensitive data".
The User's Personal Data may be processed by HENRY Steevens's subsidiaries and subcontractors (service providers), exclusively for the purposes of this policy.
Within the limits of their respective attributions and for the purposes recalled above, the main persons likely to have access to the data of heelss.com Users are mainly the agents of our customer service.
8. Incident notification
Despite all efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their account and to providing them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the heelss.com website is published without the user's knowledge, exchanged, transferred, assigned, or sold on any medium to third parties. Only the hypothetical repurchase of heelss.com and its rights would allow the transmission of said information to the eventual acquirer, who would in turn be bound by the same obligation to retain and modify data with regard to the user of the heelss.com website.
Security
To ensure the security and confidentiality of Personal Data and Personal Health Data, heelss.com uses networks protected by standard measures such as firewalls, pseudonymization, encryption, and passwords.
When processing Personal Data, HENRY Steevens takes all reasonable measures to protect it against loss, misuse, unauthorized access, disclosure, alteration, or destruction.
9. Hypertext links, "cookies" and internet tags
The heelss.com website contains a number of hypertext links to other sites, set up with the authorization of HENRY Steevens. However, HENRY Steevens does not have the ability to verify the content of the sites thus visited, and therefore assumes no responsibility in this regard.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time and free of charge using the deactivation options provided and reminded below, noting that this may reduce or prevent access to all or part of the Services offered by the site.
9.1. “COOKIES”
A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g., computer, smartphone) (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's internet service provider, the User's operating system, as well as the date and time of access. Cookies are in no way likely to damage the User's terminal.
HENRY Steevens may process User information concerning their visit to the Site, such as pages viewed and searches performed. This information allows HENRY Steevens to improve the content of the Site and the User's navigation.
Since Cookies facilitate navigation and/or the provision of services offered by the Site, the User can configure their browser to allow them to decide whether or not to accept them, so that Cookies are stored on the terminal or, conversely, are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies is offered to them periodically, before a Cookie is likely to be stored on their terminal. HENRY Steevens informs the User that, in this case, not all functionalities of their browser software may be available.
If the User refuses to register Cookies on their terminal or browser, or if the User deletes those registered there, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when HENRY Steevens or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings, or the country from which the terminal appears to be connected to the Internet.
If applicable, HENRY Steevens disclaims all responsibility for the consequences related to the degraded operation of the Site and any services possibly offered by heelss.com, resulting from (i) the User's refusal of Cookies (ii) the impossibility for HENRY Steevens to save or consult the Cookies necessary for their operation due to the User's choice. For the management of Cookies and the User's choices, the configuration of each browser is different. It is described in the browser's help menu, which will show how the User can modify their wishes regarding Cookies.
At any time, the User can choose to express and modify their wishes regarding Cookies. HENRY Steevens may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to social networks Twitter, Facebook, LinkedIn and Google Plus appearing on the heelss.com Site or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the heelss.com Website or mobile application, Twitter, Facebook, LinkedIn and Google Plus may also deposit cookies on your terminals (computer, tablet, mobile phone).
These types of cookies are only placed on your terminals if you consent to them, by continuing your navigation on the heelss.com Website or mobile application. At any time, the User can nevertheless withdraw their consent for HENRY Steevens to place this type of cookie.
Article 9.2. INTERNET TAGS
HENRY Steevens may occasionally use Internet tags (also called "tags", or action tags, one-pixel GIFs, transparent GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics specialist partner who may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country.
These tags are placed both in online advertisements allowing internet users to access the Site, and on the various pages of the latter.
This technology allows HENRY Steevens to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User's use of this Site.
The external service provider may collect information about visitors to the Site and other websites through these tags, compile reports on Site activity for HENRY Steevens, and provide other services related to the use of the Site and the Internet.
10. Applicable Law and Jurisdiction.
Any dispute in connection with the use of the heelss.com site is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Le Mans.