1. How do I choose the right size?
We recommend measuring your foot at the end of the day (when it is slightly swollen). Refer to our size guide available on each product page. If in doubt between two sizes, take the larger one.
2. What is the difference between a stiletto heel and a block heel?
The stiletto heel (thin and tapered) offers an elegant and elongated look, ideal for evenings. The block heel (wide and square) provides more stability and comfort for prolonged wear. Both are available in our collection.
3. Are your shoes comfortable for all-day wear?
This depends on the heel height. Our models go up to 10 cm — heights between 5 and 7 cm are suitable for prolonged wear. Beyond that, we recommend reserving them for special occasions or evenings. The exact height is specified on each product page.
4. What materials are used?
Our heels are made of synthetic leather or textile depending on the model. The material is specified on each product page. We ensure a neat finish and a cushioned insole for comfort.
5. Can I return my shoes if they don't fit?
Yes, you have 14 days after receipt to make a return. Shoes must be unworn and in their original packaging. Return shipping costs are the responsibility of the customer.
6. How do I care for my heels?
Clean the surface with a slightly damp cloth. Avoid prolonged exposure to water. For leather models, apply a nourishing product every 2-3 months. Store them away from direct light to preserve their colors.
7. What are the delivery times?
Delivery is estimated between 7 and 10 business days. A tracking email will be sent to you as soon as your order is shipped.
8. Do you deliver outside of France?
Yes, we deliver throughout Europe, the United Kingdom, and the United States. Delivery times remain 7 to 10 business days depending on the destination. Shipping costs are calculated automatically at checkout.
9. How can I track my order?
A tracking number will be provided to you by email after shipment. You can use it directly on the carrier's website to check the real-time status of your delivery.