1. What is the difference between a stiletto heel and a block heel?
The stiletto heel (thin and tapered) offers an elegant and elongated look, ideal for evenings out. The block heel (wide and square) provides more stability and comfort for extended wear. Both are available in our collection.
3. Are your shoes comfortable for all-day wear?
It depends on the heel height. Our models go up to 10 cm; heights between 5 and 7 cm are well-suited for extended wear. Beyond that, we recommend reserving them for special occasions or evenings. The exact height is specified on each product page.
4. What materials are used?
Our heels are made of faux leather or textile depending on the model. The material is specified on each product page. We ensure a meticulous finish and a padded insole for comfort.
5. Can I return my shoes if they don't fit?
Yes, you have 14 days after receipt to make a return. Shoes must be unworn and in their original packaging.
6. How do I care for my heels?
Clean the surface with a slightly damp cloth. Avoid prolonged exposure to water. For leather models, apply a nourishing product every 2-3 months. Store them away from direct light to preserve their colors.
7. How can I track my order?
A tracking number will be sent to you by email after shipment. You can use it directly on the carrier's website to check the real-time status of your delivery.